FAQ
Do you ship overseas?
Yes, I ship to almost all over the world. Shipping costs will apply, and will be added at checkout.
How long will it take to get my order?
I ship all orders within 2-5 business days.
Overseas deliveries can take anywhere from 3 -12 days depends on your location.
Can I return my product?
I always aim for make sure my customers love my products, but if you do need to return an order, I'm happy to help. Just email me directly and I'll take you through the process. Please checkout my return policy prior to purchase.
Do you do custom orders?
Not at this time. Sorry
Are your ceramics food safe?
Yes, I use food safe glaze on all of my pieces. I don't recommend eating off of anything that is unglazed.
I saw on the web a product which I like but I don't see it in your shop? Can I purchase it?
Most of my previous projects are available for sale. Please contact me for further details.
I own a shop and I would like to sell your products, is it possible?
If you are interested in selling NoRo products at you shop please contact me for further details.
Yes, I ship to almost all over the world. Shipping costs will apply, and will be added at checkout.
How long will it take to get my order?
I ship all orders within 2-5 business days.
Overseas deliveries can take anywhere from 3 -12 days depends on your location.
Can I return my product?
I always aim for make sure my customers love my products, but if you do need to return an order, I'm happy to help. Just email me directly and I'll take you through the process. Please checkout my return policy prior to purchase.
Do you do custom orders?
Not at this time. Sorry
Are your ceramics food safe?
Yes, I use food safe glaze on all of my pieces. I don't recommend eating off of anything that is unglazed.
I saw on the web a product which I like but I don't see it in your shop? Can I purchase it?
Most of my previous projects are available for sale. Please contact me for further details.
I own a shop and I would like to sell your products, is it possible?
If you are interested in selling NoRo products at you shop please contact me for further details.